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General Manager Burlock Coast (1600199P)

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POST DATE 9/17/2016
END DATE 10/17/2016

The Ritz-Carlton Hotel Company, L.L.C. Fort Lauderdale, FL

Company
The Ritz-Carlton Hotel Company, L.L.C.
Job Classification
Full Time
Company Ref #
hc.269317
AJE Ref #
576209066
Location
Fort Lauderdale, FL
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
General Manager Burlock Coast We make stories like this possible every day. By empowering our fellow Ladies and Gentlemen to make each guest experience like no other. By taking passion and turning it into a vision. And, by leading a team that never forgets were creating guests for life. The Ritz-Carlton, Fort Lauderdale, located at 1 North Fort Lauderdale Beach Blvd, Fort Lauderdale, FL, 33304 currently has the following opportunity: General Manager Burlock Coast (1600199P): Leads and initiates Food and Beverage (F&B) outlet operations including outlet marketing, food and wine promotions, customer service and inventories. Assists with the menu development, recipe development and food preparation for the designated outlet. Develops beverage programs within the parameters of the companys national agreements. Maintains established policies and procedures within the designated outlet. Develops and executes the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories. Manages the performance of the outlet service and management staff. Develops and executes creative initiatives to enhance the guest service experience. Verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Association (OSHA) and regional Alcoholic Beverage Commissions guidelines. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area. CORE WORK ACTIVITIES Leading Food and Beverage Operations Leads and initiates Food and Beverage (F&B) outlet operations including outlet marketing, food and wine promotions, customer service and inventories. Assists with the menu development, recipe development and food preparation for the designated outlet. Develops beverage programs within the parameters of the companys national agreements. Maintains established policies and procedures within the designated outlet. Develops and executes the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories. Conducts inventory for par levels of food, beverage and paper supplies. Establishes methods for inventory control and adheres to purchasing procedures. Verifies the proper maintenance, cleaning and operation of the outlet and service equipment. Develops and executes creative initiatives to enhance the guest service experience. Maintains and demonstrates strong knowledge of food and beverage trends within the hospitality industry. Executes administrative functions such as reporting, forecasting, quality assurance and departmental meetings. Leading Food and Beverage Team Manages the performance of the outlet service and management staff. Verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Association (OSHA) and regional Alcoholic Beverage Commissions guidelines. Facilitates effective communication within F&B and with support departments. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Empowers employees to provide excellent guest service. Managing and Conducting Human Resources Activities Interviews, selects and trains employees Appraises employees productivity and efficiency for the purpose of recommending promotions or other changes in status Provides for the safety and security of the employees or the property Monitors employee attendance and records absences/tardiness. Helps direct supervisors to achieve their own development goals. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. CELEBRATING COASTAL FARE AND INNOVATIVE SPIRIT Offering modern-coastal fare with a distinctly local undercurrent, Burlock Coast is an innovative restaurant-café-market-bar that channels the creativity of Prohibition era rumrunners. Its irreverent spirit, buzzing atmosphere, and firm focus on bringing hotel guests and neighborhood locals an unprecedented food and beverage experience promise to make it a stand out in the Fort Lauderdale restaurant scene We invite you to learn more about this position and apply at: https://marriott.taleo.net/careersection/7/jobsearch.ftl?lang=en Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook. www.facebook.com/marriottjobsandcareers http://www.linkedin.com/company/ritz-carlton Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.