General Manager (387269) - Graduate Hotel Ann Arbor

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POST DATE 9/11/2016
END DATE 10/11/2016

Graduate Hotel Ann Arbor Ann Arbor, MI

Ann Arbor, MI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


General Manager Department: Manager - General Manager Location: Graduate Ann Arbor Hotel The Graduate Hotel Ann Arbor is one of the newest hotels to join the Graduate brand. Boasting 204 guest rooms as well as flexible meeting space, this hotel has just opened after an extensive renovation. What is a Graduate Hotel? To be a Graduate, is to be part of a well- curated, well- crafted collection of hotels that reside in themost dynamic University towns across the country. Every site and property celebrates and commemorates the youthful optimism of school days and cultivates the spirit of each community in a bright new way. Every smart cultural nod in the place winks at the heritage and history of each unique town. Bask in the unexpected, where little moments of surprise and discovery will meet you down every corridor and around each corner. Our warm, friendly and whip smart staff can guide you in and around so that you feel like a local, at home again even if its your first time in town. So, expect the unimagined, but know that the luxury of a get away (or just getting down to business) are all part of the charm and soul that make staying here a smart choice. Sure, we could go on about our comfy beds and five- star touches and all, but rest assured our guests have never had a night quite like this before. In other words, weve done our homework. Were glad you came to work after school. Graduate Hotels--where smart never goes out of style! Find out today what a career with Pyramid Hotel Group at the Graduate Hotel Ann Arbor can mean for you! The General Manager is responsible for the overall success of the hotel operation in meeting or exceeding the financial and marketing objectives. The individual will also work closely with the Vice President of Operations, Corporate staff, Ownership and other disciplines to ensure appropriate accountability in guest and employee relations, management of risk, internal financial and operational controls, budget, as well as protection and growth of assets for the owner. The GM is the director for the total operation of the Hotel focusing on the following: Drives Revpar, Revpar index and Revenue per guest Creates and implements a cohesive Hotel Marketing Plan including Direct Sales, Advertising, Marketing, Revenue Management, Ecommerce, Online Reputation Management, Hotel F&B and Hotel Programming Creates and implements a cohesive Hotel Business plan Meets or exceeds guest satisfaction benchmarks both internal and on line Drives guest experience Meets or exceeds employee satisfaction benchmarks Drives associate experience Drives GOP, Flow thru and NOI per key Leads a diverse team of leaders to drive Hotel experience and the Graduate Brand Maintains hotel service and product quality Drives community relations