General Manager - Homewood Suites Jackson Hole

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POST DATE 9/11/2016
END DATE 10/10/2016

Homewood Suites by Hilton Jackson, WY

Company
Homewood Suites by Hilton
Job Classification
Full Time
Company Ref #
hc.699BE66B0AD9DBEF
AJE Ref #
576142359
Location
Jackson, WY
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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A General Manager with Homewood Suites by Hilton is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? Homewood Suites by Hilton exists to provide the touches, familiarity and comforts of home so that extended stay travelers can feel at home on the road. Guests enjoy the extra space and privacy of the suites, the casual atmosphere and the many homelike amenities and services. In fact, Homewood Suites by Hilton is consistently ranked above the competition by guests, thanks to an appealing combination of bundled services, award-winning quality and the benefits of Hilton HHonors. Homewood Suites by Hilton is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you appreciate the feeling of home and know what to do to make others feel at home, you may be just the person we are looking for to work as a Team Member with Homewood Suites by Hilton. What will I be doing? As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation * Ensure guest and team member satisfaction * Monitor and develop team member performance, particularly the excutive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward * Recruit, interview and train team members * Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements * Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies * Serve as primary liaison with hotel owners and corporate entities Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.