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General Manager

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POST DATE 9/15/2016
END DATE 10/9/2016

MV Transportation San Diego, CA

Company
MV Transportation
Job Classification
Full Time
Company Ref #
J3H7226F2S86T6QT9BS
AJE Ref #
576180218
Location
San Diego, CA
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

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We are seeking a General Manager. The General Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

* Effectively manage customer relations through both direct contact and outreach programs.

* Identify, select, train and mentor location staff.

* Effectively and frequently communicate with location staff and support team members.

* Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.

* Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.

* Maintain client contact routinely to meet or exceed expectations.

* Conduct periodic departmental audits.

* Daily, weekly and monthly review of key operational metrics.

* Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.

* Implement, promote and adhere to company policies and procedures.

* Interact with bridges committee to effectuate positive changes to policies, procedures and programs.

* Participate in location(s) labor and employee relations activities.

* Provide insight and information to support location(s) contract renewals.

* Create and present location(s) annual budget.

Talent Requirements:

* College degree or equivalent business management experience.

* Management experience required.

* Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a paratransit environment with knowledge of Trapeze scheduling software.

* Experience with deviated fixed route a plus.

* Must have labor/union(s) negations/expenses expertise.

* Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.

* MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.

* Additional duties/responsibilities based upon individual contract requirements.

Pre-employment drug screening and background check is required. MV Transportation is proud to be an equal opportunity/affirmative action employer. MV Transportation, Inc. provides equal employment and affirmative action opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.