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General Manager

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POST DATE 9/12/2016
END DATE 10/14/2016

Bob Evans Farms Wabash, IN

Wabash, IN
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Rewarding Career Opportunity Restaurant Assistant General Manager

You can have it all "Down on the Farm" Quality of Life/Work-life balance, no late nights, AWESOME culture, AWESOME comp & benefits, AWESOME & REWARDING career path etc. Bob Evans is seeking passionate team members to join our restaurant family.

The position of General Manager is responsible for managing the operations and staff of the restaurant, including the execution of all company policies, procedures, programs, and systems. The General Manager provides leadership, direction, training, and development to subordinate managers and staff. The General Manager is responsible for the successful operation of the restaurant by actively building sales, working towards company goals, as well as the company s Brand Builders. Decisions are guided by established policies and procedures as well as the Above Restaurant Leader. Receives guidance and oversight from the Above Restaurant Leader..

Accountabilities: Execution of Bob Evans Farms Best Brand Builders

Win Together as a Team: Ensures the effective implementation of plans and retains the team members necessary to successfully execute the company strategies and tactics. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems. Communicates with management team on a regular basis to maintain current knowledge on each restaurants operational issue. Maintains effective communications to ensure a thorough understanding of important restaurant business issues including new product introductions, capital improvements, customer resolution issues, etc. Ensures an open door environment is maintained through positive two way communication.

Consistently Drive Sales Growth: Consistently drives sales growth by ensuring that all assigned units meet established operational objectives. Manages sales goals as projected, including the monitoring and implementing of corporate and local marketing programs. Assists in the development of local store marketing plans. Prepares assigned units for promotional programs and new product roll-outs/procedures.

Improve Margins with an Eye on Customer Satisfaction: Develop and coach the management team to ensure that all restaurant cost control systems are in place and are working effectively to increase cash flow. Lead the preparation of annual operating budgets for new and existing restaurants within the region and submit for corporate review. Develop an attitude and concern for profits within the region. Review quarterly financial reports with GMs to ensure compliance with budgetary constraints.

Be the Best at Operations ExecutionBe the Best at Operations Execution: Plans and conducts working store visits with all levels of store management to ensure that all restaurant systems and procedures are executed correctly to administer the business per policy and ensure compliance with employment regulations. Ensures all food safety procedures and quality assurance regulations are executed according to company policy; takes corrective action as required. Oversees monitoring of operations to ensure consistent achievement of the highest levels of quality, service, and cleanliness across the region. Ensures the delivery of exceptional customer service and guest relations.

Increase Returns on Invested Capital: Ensures that each unit is operationally acceptable and promotes an aesthetic appeal within the community. Works with real estate and development, construction, maintenance, finance, and other departments as needed to help ensure that both new and existing units produce a rate of return appropriate for the level of investment. Additional duties. Carries management responsibilities in accordance with the organization s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


* Excellent communication skills

* Strong interpersonal skills and conflict resolution abilities

* Strong planning and organization skills

* Dedication to providing exceptional guest service

* Strong analytical/problem solving skills

* Exceptional team building capability

* Basic business math and accounting skills

* Basic personal computer literacy

* Ability to manage multiple projects

* Ability to be a role model in employee appearance and presentation

* Available to work a variety of shifts and weekends


* High School diploma or equivalent

* Prior experience in a leadership role is required.

* A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred

* College and/or culinary schooling preferred

* A minimum age of 21 years

Everybody is somebody at Bob Evans. Join the leader and grow with the BEST in high-quality food and heartfelt hospitality!