Gold Choice Counter Sales Rep

The Gold Choice Counter Sales Representative will work to provide world class customer service to Hertz customers throughout the car rental process; show ownership to ensure customers has a positive experience.

The key responsibilities: -Responsible for managing the rental process; both rentals and returns-Answer questions and provide directions in a courteous and expeditious manner-Maximize revenue opportunities by promoting optional services and promotional sale-Responsible for successful resolution of customer issues-Operate within the areas of rental counter, gold choice, and exit gate at the location-Write Rental agreements; maintain all paperwork associated with the rental-Take necessary steps to facilitate a rental-Adhere to company policy and procedure to assure audit compliance-Consistently demonstrate excellent customer service skill-Conduct business safely-Maintain company standards in appearance, attendance, manner, ethics and professionalism

Educational Background:-High School Diploma or GED requiredProfessional Experience: -2 years customer service and/or sales experience required
Knowledge: -Financial and business acumen-Awareness of competitors and their product offerings
Skills: -Excellent verbal communication-Computer literateCompetencies: -Must be willing to work outside during all seasons
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EOE/AA M/F/D/V

Requirements: