Group Sales Coordinator

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POST DATE 9/9/2016
END DATE 10/8/2016

Highgate Hotels Arlington, VA

Company
Highgate Hotels
Job Classification
Full Time
Company Ref #
hc.7CB005CB047741DD
AJE Ref #
576128308
Location
Arlington, VA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Proficiency with MS Office Suite applications and ISAC Perform other duties as requested by management. Office administration, operational equipment; coordinate/liaise with Corporate IT