Group Sales Manager

SUMMARY:

To sell the meeting and sleeping facilities and services of the hotel in accordance with strategic objectives and selective selling guidelines to meet and exceed driven Group revenue components. The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time die to reasonable accommodation or other reasons.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following:

Present a pleasant professional image to all potential guests and clients

Weekly telephone and Internet research professionally qualifying all local and regional outside sales calls. Appointments should be made where possible and specific information obtained prior to actual call. This also applies to potential cold calls (non-appointment and scheduled). Responsible decision-makers name and potential annual sleeping roomshotel revenue should be obtained prior to the actual call. Fridays or non-direct selling times are suggested for this duty.

Aggressively pursue all appropriate opportunities for outside customer solicitation and relationship building including: Outside Sales Calls, Civic Association Events, Trade Events, Industry Vendor Relationships, etc. Out of town solicitation is also to be made when requested (3-5 day trips)

Develop and maintain an active and inactive file depicting all outside sales call activity

Upon request of clients and in the absence of appropriate designated sales colleagues, book overnight accommodations for all group types. Upon return of appropriate sales colleagues communicate clearly all transactions made.

Correspond with potential customers providing any requested information concerning bids, proposals, confirmation of bookings, thank you letters, follow-up letters, etc. In conjunction with inter office colleagues; maintain accurate and up to date records of sales department functions and transactions.

Conduct hotel tours and entertain qualified potential clients in accordance with the company property policies.

Review daily results of all activities completed by Sales Managers

Define specific individual territories and market segment for self

Implement primary tactics for assigned market segments

Assist Sales Managers with primary tactics for their assigned market segments

Assist the Director of Sales in the research and development of annual business or marketing plansstrategic plans.

Submit requires monthlyquarterlyannual reports to the General Manager, Director of Sales and Rim Hospitality office.

Local community involvement as it benefits the hotel, via approved memberships in organizations.

Adhere to time and attendance policy as established.

Contribute and work as a team member in all facets of the position.

Perform other services and duties as requested by the General Manager and Director of Sales. May be called upon to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.