Guest Service Agent

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POST DATE 9/8/2016
END DATE 10/8/2016

Courtyard by Marriott Mount Pleasant, SC

Company
Courtyard by Marriott
Job Classification
Full Time
Company Ref #
hc.267906
AJE Ref #
576118982
Location
Mount Pleasant, SC
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Responsible for checking in our Guests while providing Quality Professional service. Welcome guests in an enthusiastic professional manner. Complete the check in process within the Marriott Standards of Service. Provide Hotel information. Able to process POS transactions. Make reservations.. Build guest loyalty by recognizing Marriott Rewards members and encourage enrollment in the program. Respond to guest requests and follow up as necessary to ensure positive service recovery. Complete check out process per Marriott Standards of service.