Responsible for checking in our Guests while providing Quality Professional service. Welcome guests in an enthusiastic professional manner. Complete the check in process within the Marriott Standards of Service. Provide Hotel information. Able to process POS transactions. Make reservations.. Build guest loyalty by recognizing Marriott Rewards members and encourage enrollment in the program. Respond to guest requests and follow up as necessary to ensure positive service recovery. Complete check out process per Marriott Standards of service.