Guest Service Agent - P/T

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POST DATE 9/19/2016
END DATE 10/18/2016

Boston Park Plaza Hotel (The) Boston, MA

Boston, MA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, through their stay, and at checkout, while maximizing room revenue and occupancy. Education and Experience: * College course in a related field helpful. * Experience in a hotel or related field preferred. * High school diploma or equivalent required. * Computer experience required. * Customer Service experience preferred. Physical Requirements: * Flexible and long hours sometimes required. * Some evening, nights, and weekend shifts required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects * Ability to stand during entire shift.