Guest Service Agent

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POST DATE 9/11/2016
END DATE 10/10/2016

Aloft Chicago O'Hare Rosemont, IL

Company
Aloft Chicago O'Hare
Job Classification
Full Time
Company Ref #
hc.51979D650C757C5E
AJE Ref #
576141144
Location
Rosemont, IL
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Why you want to work for us Aimbridge Hospitality offers a variety of career opportunities within our portfolio which consists of well-known brands with more than 60 hotels in 17 States. The company owns, manages and franchises hotel brands including Embassy Suites, Hilton Garden Inn, Marriott, Doubletree, aloft, Cambria Suites, Sheraton and more. Come and explore a world of opportunities and join our dynamic team! Our Philosophy is to consistently deliver exceptional hotel service with the help of dedicated, caring employees thus outperforming the competition. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. Job overview Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.