Guest Service Representative
GUEST SERVICE REPRESENTATIVE
# of Openings
Category (Portal Searching)
Front Office Operations
MORE INFORMATION ABOUT THIS JOB:
San Francisco Hotel
Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.
The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.
Front Office Ensures appropriate check in and out of guests and provides service to guests in a courteous and professional manner, exceeding guest expectations. Has thorough knowledge of hotel facilities, Bay Area and City attractions and restaurants to provide recommendations and make reservations. Ensures that all nightly reports are done timely and correctly.
Must be proficient in both verbal and written English language. Open availability including overnights is required. Previous customer service experience preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: