Guest Services

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POST DATE 9/11/2016
END DATE 10/10/2016

ROAM Fitness Baltimore, MD

Baltimore, MD
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


ROAM GUEST SERVICES TEAM UPBEAT FRIENDLY INTELLIGENT WITTY HELPFUL Location: Baltimore/Washington International Thurgood Marshall Airport D/E Connector We are looking for passionate, committed people with a great attitude who can deliver superior customer service at ROAM Fitness, a new airport experience that puts fitness and shower facilities post-security. Our mission is to create an environment where guests can care for their bodies in an atmosphere designed for movement and fun. WHAT YOU WILL DO This role is the vital first impression for all ROAM Members and Guests. It is our opportunity to demonstrate and maintain a superior level of service with the upmost professionalism. The ROAM Service Team is responsible for providing consistent member and guest service, accurate information regarding all areas of operations, and maintains facility policies and procedures. RESPONSIBILITIES + TASKS Provide a superior standard of service and hospitality Assist with reception sales, questions and queries Assist in facility and housekeeping maintenance QUALIFICATIONS Excellent verbal communication skills Efficient, well-organized and ability to handle various duties simultaneously Customer service and sales experience in a hospitality environment Bachelors degree or comparable experience Computer proficiency with an eye for accuracy CPR/AED current certification required or obtained within 30 days of hire Ability to work during facility operational hours 5:00am to 10:00pm Full and Part-Time positions available. All ROAM Fitness employment offers are contingent upon successfully completing a criminal background and drug test. ROAM Fitness is an Equal Opportunity Organization APPLY TO: