Guest Services Night Manager Holiday Inn Los Angeles Gateway Torrance

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POST DATE 9/12/2016
END DATE 10/18/2016

DiversityWorking Torrance, CA

Torrance, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


* Description:

* Do you see yourself as a
* Guest Services Manager
* ? What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU\. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies \- people who put our guests at the heart of everything they do\. And we're looking for more people like this to join our friendly and professional team\. This role is charged with overseeing the hotel operations for the day or night shift to ensure guest service standards are met and that hotel assets are secured and protected\. The Holiday Inn Los Angeles Gateway \- Torrance is a GreatHotel for Business or Pleasure in Sunny Torrance, CA\. For the best of Southern California and theHoliday Inn Los Angeles Gateway Torrance is the place to stay\. Located in theHarbor Gateway business district, just minutes from Los Angeles InternationalAirport, easy access to the I\-110, I\-405 and 91 freeways provides quick travelthroughout the LA basin\. Downtown Los Angeles, Staples Center, LA Live, and theLA Convention Center are just 16 miles away\. The Port of Los Angeles is nearby\.Business travelers enjoy our central location near Honda, Toyota and dozens ofcompanies in Torrance, Gardena, Carson, and Rancho Dominguez\. We have an excellent team and look forward to yourapplication\! This role is charged with overseeing the hotel operations for the day or night shift to ensure guest service standards are met and that hotel assets are secured and protected\. You will manage operations of the hotel\. Conduct periodic walk\-through of each department\. Tour public areas and grounds to ensure the appearance of such areas reflects highly on the hotel, brand, and Company and oversee the front desk and night audit functions in accordance with established procedures; ensure guests receive prompt, professional attention and are greeted upon arrival, and that the audit function and reports are completed on time\. May also have oversight of the security function at night\. You will also ensure procedures are followed for security of monies, credit and financial transactions, and guest security\. You may serve as 'manager on duty' as required and perform other duties as assigned\.*
* Qualifications
* This position requires some college and three years guest service/hotel experience, or an equivalent combination of education and/or experience\. You must have full knowledge of the guest service/night function and some supervisory training/experience preferred andbe able to travel to attend workshops, conferences, etc\. You may be required to work nights, weekends, and/or holidays\. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan\. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people\. Most importantly, we'll give you the room to be yourself\. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG\. IHG is an equal opportunity employer:
Minorities / Females / Disabled / Veterans\.*
* Job:

* _Front Office Management_*
* Location:

* _CA\-Torrance_*
* Requisition ID:

* _R123717_ .