HR Call Center Specialist

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POST DATE 8/20/2016
END DATE 10/18/2016

AppleOne Tampa, FL

Tampa, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Required Licenses/Certifications
Min Salary
Max Salary
Salary Unit
per year


Immediate need for HR Call Center Professional:
Although the below description mentions a great deal about broad HR experience below are the critical skills and experience required for this role:

4 year degree
Strong Customer Service
Experience is a VERY structured call center environment
Time Management with a focus on quality and efficiency
Experience with a Shared Services delivery model
Critical Thinking

Ability to take information and communicate it effectively for resolution.
The HR Shared Services Center Call Center Specialist is responsible for execution of Call Center operations functioning as a primary source of knowledge and expertise to internal employees, Partners, staff and HR personnel on a wide variety of subject matter areas, including:

? Payroll and taxes
? HR policy
? Learning and Education

The HRSSC Call Center Specialist is responsible for responding to telephone and written inquiries from US Partners and staff. Functions as a primary HRSSC point of contact in the resolution, escalation or routing of inquiries as needed in line with HRSSC Call Center protocols and guidelines.

Apply for this great position as a HR Call Center Specialist today! We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Job Experience:

A 4 year college degree and structured Call Center experience required.