HVAC Service Sales - Account Executive

Johnson Controls - Rochester, NY

January 25, 2012

Job Summary

Company
Johnson Controls Johnson Controls
Location

Rochester, NY, US

Job Type
Regular
Job Classification
Full Time
Experience
not provided
Education
not provided
Company Ref #
28592082859208
AJE Ref #
555382101
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Job Description

Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries. Our 130,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and interior systems for automobiles. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. Through our growth strategies and by increasing market share we are committed to delivering value to shareholders and making our customers successful.
PRINCIPAL DUTIES:

Sells, with minimal supervision, the Johnson Controls offerings persuasively, persistently and confidently to building owners at the D-level while reaching optimal profit levels. Focuses on improving the existing building to allow the building owner to achieve business objectives. Manages multiple, ongoing, opportunities particularly focusing on selling services and retrofits. Sells, renews and expands renewable service agreements, including multi-year agreements, to both new and existing customer.
Builds partnering relationships with the owner or owner representatives responsible for the decision-making process to drive the sale of Johnson Controls service offerings. Actively listens, probes and identifies concerns. Understands the customer's business and speaks their language. Demonstrates technical expertise and maintains a high level of credibility.
Seeks out, targets and initiates contact with multiple prospective customers. Understands and leverages the sales process outcomes as well as demonstrates evidence of gaining small trial closes. Qualifies and assesses potential customers. Refers leads to other business segments.
Addresses customer's operational and environmental objectives, needs and requirements. Recommends solutions and links customer objectives to total value solution and competitive advantage. Differentiates Johnson Controls services and products from competitors.
Positively and credibly influences service strategies with owners. Frequently creates competitive, high quality and timely estimates, proposals, and cost/benefit analysis. Effectively writes, and presents proposals. Negotiates value, addresses resistance and closes the sale. Differentiates Johnson Controls as a total building environment supplier.
Utilizes applicable sales tools effectively (SMIS, Account Management, Account Plan and TAS) to plan and document progress as well as increase business opportunity in accounts. Leverages Johnson Controls sales process to close sales quickly. Manages the high activity of the pipeline in SMIS.
Leads the sales team by building and fostering team relationships to ensure customer satisfaction. Solicits support from and communicates effectively with internal staff. Develops relationship with Systems and Solutions sales organization to exceed customers' expectations.
Acts as the customer's advocate in interactions with Johnson Controls to ensure the customer obtains the best value from Johnson Controls offerings.
Assists in the development of the branch team, branch service sales and marketing plans and branch strategies. Targets new customers based on service business strategies.
Keeps management informed of progress and account status.
Attends and presents at trade show.

Qualifications
Bachelor's degree in business, engineering, or related discipline required. MBA preferred. A minimum of five years of progressive field sales experience. At least three years successfully selling HVAC or building automation system service or projects. Demonstrates a commitment to integrity and quality in business. Excellent initiative and interpersonal communications skills. Demonstrated ability to influence the market at key levels.

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