HVAC Technical Support (Pompano)
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POST DATE 9/11/2016
END DATE 10/11/2016
Carrier Enterprise, LLC
Pompano Beach, FL
JOB DESCRIPTIONHVAC Customer Assurance Representative - Pompano, Florida
The Florida region of Carrier Enterprise sells residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers (independent companies that sell, deliver and service Carrier, Bryant, Payne & HVAC products to residences and businesses in their respective markets). We currently have an exciting HVAC Customer Assurance Representative opportunity at our Pompano, Florida location. Bonus Eligible position.
Company Website : http://www.carrierenterprise.com
* Deliver post-sales technical support to our customers; dealers and contractors
* Answer customer calls in a timely manner to achieve high levels of customer satisfaction
* Provide technical training on products
* Drive supplemental sales
* Local travel required
* Minimum of 5 years customer service or technical experience
* Technical knowledge of Residential and Commercial HVAC products and applications
* Experience with technical troubleshooting
* Strong internet and PC skills required
* Exceptional interpersonal communication and customer service skills
* Must enjoy working in a fast paced, team-oriented environment.
* AA/AS degree or technical certification required
* Control System experience is a plus;
* Bilingual in English and Spanish Highly desired
Relocation not offered for this position
Carrier Enterprise is an Equal Opportunity Employer