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Billing Specialist

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POST DATE 8/24/2016
END DATE 11/22/2016

JDA Software Waukesha, WI

Waukesha, WI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


Tracking Code


Job Description

* Completes customer profiles in Customer Support CRM so that it accurately represents installed product contractual data.

* Ensures all products are distributed or shipped to each customer on a daily basis with appropriate contacts.

* Enters all customer, company, agent, projects, activities and engagements into the appropriate Accounting System ensuring there are no duplicates.

* Generates and mails invoices to customers as scheduled. Maintains shipping notifications and tracking numbers in both the Accounting System and the contract file.

* Participates and follow-up in the investigation of bill process or invoice generation issues.

* Processes all required amendments to contracts.

* Provides a high level of customer service to internal and external customers.

* Reviews accounting matters with other departments as needed.

* Updates all billing activity in accounts receivable and general ledger.

Required Skills

* High School Diploma required

* Proficiency in Microsoft Office Suite (Word, Outlook, Excel)

* Relative experience in order management, order processing or accounting highly valued

* Knowledge of Microsoft Solomon, Oracle Financial and/or Workday a plus

* Proven communication capabilities (written and verbal)

Job Location

Waukesha, Wisconsin, United States

Position Type


JDA is an Equal Opportunity/Affirmative Action employer.