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Head of Invoice to Cash - Americas (Director)

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POST DATE 8/26/2016
END DATE 12/2/2016

Shire Pharmaceutical Exton, PA

Exton, PA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Job Description
Reporting to the Exton GBS Site Lead, this is a key team leadership role having full responsibility and ownership for the accurate and timely preparation and submission of the deliverables listed below for Shire entities serviced by the Exton GBS group operating on SAP and JDE

Responsibilities include:
Shire s Global Credit Policy is consistently applied across all North American AR ledgers and all AR ledgers are controlled and risk minimized
The Credit management strategy for each group is appropriate and correct tools are in place to mitigate risk (e.g. letters of credit/bank guarantees)
SOX review controls are completed and ledgers maintained to highest standard
Product supply is maintained through proactive liaison with the Supply chain team to deal with all issues relating to blocked orders/ credit limits etc.
All accounting entries associated with transactions from Shire s North American 3PLs are accurately recorded and the in country processes are optimized, Staff are managed and developed to maintain high levels of morale, motivation and productivity and a customer service mindset is at the forefront of all they do.
Delivery of projects is of a high quality, managed to time, with the desired results achieved.
Key performance indicators for the teams are developed and monitored, with actions identified and delivered to achieve process efficiency and overall compliance.
Continuous improvement is driven across the processes and the teams are able to constantly challenge and improve key processes.
Functionality of the IT systems is maximized, to meet the demands of the business and to assist with maximizing efficiency.

As leader of a large team it is essential that the role promotes developmental opportunities and career progression within the department to maintain high levels of motivation.


Lead and manage members of the team including objective setting, development and training, coaching staff and providing ongoing direction and feedback.

Delivery of the bi-yearly performance reviews and establishment of development plans across the team to ensure capabilities and skills are up to date and remain relevant to direction of business growth. It is important that the team is highly motivated to deliver a high standard of customer service.

Ensure that all I2C processes are carried out in a controlled and efficient manner, all ledgers are reconciled and cash allocated.

Oversight of Cash Application and Returns processing functions.

DSO targets are set and ledgers managed to the targets through proactive and effective credit management.

Ensure risk is mitigated through the use of appropriate tools (letters of credit etc.).

Ensure the integrity and accuracy of the multiple processes relating to the I2C function.

Ensure that all processes and procedures are robust and maintain Sarbanes Oxley compliance.

Instill a strong control ethic within the team and ensure all team members have a thorough understanding of all control elements.

Lead and / or participate in key initiatives and projects, as well as collaborate with colleagues across the business in relation to projects.

Provide guidance to commercial teams on set up of new customers/distributors and ensure Global credit policy is adhered to.

Provide input to updates to Credit policy and ensure policy remains current and meaningful.

Through proactive interaction and the building of strong relationships ensure that credit management and risk is appreciated and understood across the Supply chain and Commercial functions.

Provide expert advice to the business in the management of the financial I2C 3PL transactions.

Ensure that delivery is of a high quality, achieving the outcomes required in relation to change management and ongoing process.

Provide ongoing challenge and review to all I2C processes in order to deliver a culture of continuous improvement:

Challenge and improve the IT environment to enhance efficiency and control
Leverage knowledge across the EU and US to deliver effective, efficient and consistent services to customers
Ensure the correct KPIs are measured to drive cost effectiveness and control


- BS/BA degree in Accounting
- 10 years of Credit management and control / hands-on finance experience gained in shared services environment within a large multi-national organization
- Proven experience leading/eveloping strategies to minimize risk whilst delivering growth
- Proven track record of leading large teams (20+ employees)
- Proven experience of leading teams through change (e.g. organizational or new systems implementations)
- Strong IT skills, particularly in relation to ERP systems and supporting technologies
- Previous knowledge of pharmaceutical / healthcare industry

- Experience of SAP
- Experience of JDE
- Experience in managing 3PL relationships
- Experience in multiple country support in Credit control/ledger management

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We have best-in-class products available in more than 100 countries across core therapeutic areas including Hematology, Immunology, Neuroscience, Lysosomal Storage Disorders, Gastrointestinal / Internal Medicine / Endocrine and Hereditary Angioedema; a growing franchise in Oncology; and an emerging, innovative pipeline in Ophthalmics.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.

Shire is an equal opportunity employer. Shire evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law
EEO is the Law - Supplement
Pay Transparency Policy

Reasonable Accommodations
Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information
Global Business Services (GBS) is the growing strategic shared services arm of Shire, the leading biotechnology company focused on serving patients with rare diseases and specialized conditions. GBS is a collective set of global capabilities, people, and systems that enables strong collaboration with our commercial businesses and corporate functions in order to drive world-class service delivery to our customers and partners.