Healthcare Safety and Reliability Regional Project Manager/Trainer

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POST DATE 9/9/2016
END DATE 11/1/2016

Press Ganey Associates, lnc. Saint Louis, MO

Saint Louis, MO
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


About Press Ganey

Celebrating 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2015, we served more than 22,000 health care facilities, including 62% of U.S. acute care hospitals, 81% of U.S. acute care hospitals with more than 100 beds and 73% of U.S. medical practices with more than 50 physicians.

Headquartered in South Bend, Indiana, with offices in Baltimore, Charlotte, Chicago, Kansas City and Wakefield, Press Ganey serves clients nationwide with locally based teams of associates to ensure strong client connections and relationships. As a result, Press Ganey is acutely aware of the challenges and opportunities unique to specific providers and their communities. Our associates are professionals, deeply rooted in health care and strongly committed to our clients success.

Whether it's the hospital , medical practice, ambulatory or home care setting, we partner with clients to create and sustain a high-performance environment to ultimately improve the patient experience. Our comprehensive suite of health care solutions helps clients meet their goals of improved quality, better care and lower costs.

Press Ganey provides both ongoing advisory services and consulting in all phases of performance improvement. Our patient experience advisors are uniquely trained and skilled to identify areas of opportunity and help clients implement targeted improvement plans. Our consultants, whose health care experience is a true differentiator, work in partnership with organizations to identify and implement best practices across their operations.

Simply put, we are vested in our clients success, and dedicated to helping them understand and improve every dimension of the patient experience.

Position Description/Overview:

Press Ganey currently has an exciting opportunity for a(n) Healthcare Safety and Reliability Regional Project Manager/Trainer in Illinois. This role will support Consulting. This position is located at Scott Airforce base in Illinois. There will be travel to other bases in the region.

Duties & Responsibilities:


Collaborate with client leads and a project management team and subcontractor to coordinate logistics for safety and reliability implementation site visits, data collection, and online trainings at military healthcare facilities within a geographically dispersed region.

Complete safety and reliability trainer training and deliver onsite training.

Provide regular project status briefings, including reporting on past and planned activities, identified risks, and mitigation plans.

Serve as the primary client contact in the field and anticipate and identify client issues and concerns.

Maintain awareness of broader project progress and goals, communicate updates regularly, and disseminate project resources and materials to client leads.

Collect and analyze data on the success of safety and reliability implementation within a region and report results to client leads and a project management team.



Basic Qualifications:

3+ years of experience with healthcare program management and administration

Experience with Microsoft Office, including Word, Excel, PowerPoint, and Outlook

Ability to facilitate in-person and virtual meetings with clients

Ability to obtain a security clearance

BA or BS degree

Experience with the military

Possession of excellent oral and written communication skills

Possession of excellent leadership, analytical, and data management skills

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Minimum Education:


BA or BS degree in a healthcare-related field preferred; MA or MS degree in a related field a plus

Project Management Professional Certification

Maintenance of current clinical licensure, if applicable

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

For more information about Press Ganey, visit our web site at .

Press Ganey is committed to a diverse workforce and is an Equal Opportunity/Affirmative Action employer (Minorities/Women/Veterans/Disabled).