Healthshare Application Engineer / Healthshare Adminstrator

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POST DATE 8/12/2016
END DATE 12/19/2016

Healthix New York, NY

New York, NY
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Full Time
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Healthix is part of a nationwide effort to improve our health care system through better access to information.

Healthix is the largest Regional Health Information Organization, or RHIO, in New York State. Our team collaborates closely with premier academic medical centers, and with the New York City (NYC) and New York State (NYS) Departments of Health (DOH) to provide technology and consulting services that connect health care providers and patients. We maintain data of 16,000,000 patients that is continuously updated by over 225 Participant organizations and accessible by over 13,000 Authorized Users. With the patient's consent, we help Providers and health plans securely access patient data to support more effective treatment and care management, consistent with regulations and policies established by NYS DOH.

We improve how health care is delivered with the end result of better care for the patient and greater efficiency for everyone.


The Healthshare Application Engineerreports to Senior Director of Architecture & Engineering. Hands-on, technical position with ability to grow and make a difference. Responsible for the day-to-day monitoring and management of Healthix HIE Application end to end utilizing Intersystem Healthshare Platform including responding to general inquiries and working on active trouble tickets. Works independently and as member of the IT Engineering team. Excellent written and verbal communications skills will be required in working with both clinical and technical stakeholders.


Maintain a broad understanding of the Healthix Goal, Who Our Participants are, Statutory requirements at State Level

HIE Operations Excellence by proactively identifying pain areas, solution design and implementation

Design and Develop Healthshare Backup & Recovery mechanism.

Ensure HIE Application Availability meets the defined SLA.

Ensure all policies are implemented and document any process deviations.

Implementing Role Based Access Control to HIE Application.

Work collaboratively with other engineering team to escalate support issues as needed

Document, Share & Fix the issues



* Setup & Configuration of Healthshare Instances.
* Configure and Tuning of Apache Web Servers
* Monitor & Manage the Cache Database
* Identify the performance bottlenecks in Healthshare Instances
* Deployment of Interfaces, Portal Application
* Troubleshoot Interfaces working with Development team
* Work with Intersystems Global Support to open and resolve the tickets.
* Provide Healthshare Availability Metrics
* Continuous identification issues and improving the system to have availability as 99.9%