Help Desk Job

This job is no longer active. View similar jobs.

POST DATE 9/15/2016
END DATE 11/11/2016

Modis Plymouth Meeting, PA

Company
Modis
Job Classification
Full Time
Company Ref #
23181938.21601026
AJE Ref #
576182450
Location
Plymouth Meeting, PA
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
span B Help Desk / Service Desk Analyst Job: Plymouth Meeting , PA /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' br   br Are you a Service Desk / Help Desk Analyst Professional seeking to be a part of recognized industry leading companies in Plymouth Meeting, PA? If so, Modis has opportunities with leading organizations in the Financial sector right here in Plymouth Meeting, PA. Presently, we have several needs for Service Desk / Help Desk contractors for roles 6+ months and longer; some of which have possible options for permanent hire! Here is the background we need… br   br We are seeking several Level 1 & 2 Help Desk Analysts with 3+ years of experience in a Help Desk role. Key responsibilities include acting as first point of contact to respond to customers’ telephone inquiries, e-mails, web tickets and voicemails concerning support requests, systems status, IT business processes and network connectivity. br   /span br ul
li Resolve hardware and software problems for clients’ standard software and hardware   /li li Record inquiries, repair and service requests and diagnose problems. /li li Monitor and keep service request backlogs cleared, keeping the 2nd and 3rd Level Analysts informed of work status, problems and potential problems. /li /ul
span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;'   br   br All that is needed are excellent Customer Service skills, excellent communication skills, and strong technical product knowledge with Windows OS’s (XP/7), Exchange / Outlook, etc. Candidates with a CompTia A+ Certification or other Help Desk related certifications are highly encouraged to apply. br   br /span B What’s in it for you: /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' br   /span br ul
li Working on-site with one of Modis Consulting’s category leading companies! /li li Participate as a member of a dedicated team in a highly energetic and successful organization where your work makes a real difference on the company’s position in the industry! /li li Competitive market wages, career advancement, and learning cutting-edge technical skills are all part of the package /li /ul
span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;'   br Apply today! br   br   br /span br /span