Help Desk NO H1-B
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POST DATE 9/17/2016
END DATE 11/2/2016
JOB DESCRIPTIONHelp Desk TRVJP2641 (NO H1-B) Norcross, GA6 Month Contract ? Right to Hire *** NO THIRD PARTY SUBCONTRACTORS****** DO NOT SUBMIT ANY RESUMES THAT CANNOT WORK AS OUR W2 EMPLOYEE***Again, NO third party subcontractors!!! DO NOT submit any resumes that cannot work as our W2 employee!!DescriptionPLEASE NOTE: THIS IS BASED IN NORCROSS, GA BUT COULD ALSO BE BASED IN HARTFORD, CT. THERE MAY BE SOME WEEKEND WORK INVOLVED.Work Hours ? the work hours for this position will be 8:00 am to 5:00 Monday through Friday.The Information Technology Operations Center (ITOC) provides 24\7 operational support for all IT Infrastructures. The ITOC is responsible to ensure that all IT problems are acknowledged, diagnosed, resolved and documented in a timely manner. The ITOC is also responsible for successful implementation of IT changes within the IT Infrastructure. The ITOC Operations Center supports 4 major technology disciplines which include: Host Mainframe Systems and Applications, Data Network Devices and Transport, Voice technologies and Client / Server Systems and Applications. The incumbent applies learned experience, technical expertise, and excellent customer service skills to ensure system and application availability. The incumbent works in a team environment where excellent communication and team work is required.Technical Skills:- Understand and support various Operating Systems: ( Windows, Unix, Solaris)- Understand and support various Backup Solutions: ( Avamar, Networker, Commvault)
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