Help Desk NO H1-B

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POST DATE 9/9/2016
END DATE 10/29/2016

ADPI LLC Saint Paul, MN

Saint Paul, MN
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Full Time
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Help Desk TRVJP2637 (NO H1-B)St. Paul, MN 6 Month Contract *** NO THIRD PARTY SUBCONTRACTORS****** DO NOT SUBMIT ANY RESUMES THAT CANNOT WORK AS OUR W2 EMPLOYEE***Again, NO third party subcontractors!!! DO NOT submit any resumes that cannot work as our W2 employee!!DescriptionMobile Phone experience. In support of a project to replace over 2000 iPhones with current models. Activities include:- receiving in orders for device replacements- preparing orders to be mailed out- updating spreadsheets with detailed information about orders- assisting customers with navigating through an iPhone- assisting customers with setting themselves up in the Airwatch Mobile Device Manager- assisting with instructions updates as necessary- handling customer calls for assistance with setting up the new phone- handling customer calls with how to utilize iTunes to backup and restore data from one phone to another.


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