Help Desk Representative 8/12/2016

Next Step Systems Chicago, IL

Company
Next Step Systems
Job Classification
Full Time
Company Ref #
28750301
AJE Ref #
575866600
Location
Chicago, IL
Job Type
Regular

JOB DESCRIPTION

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Keywords:

Chicago IL Jobs, Help Desk Representative, Helpdesk, ZenDesk, SLAs, LMS, Learning Management Systems, Moodle, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting

Summary:

You will be expected to have excellent client facing skills and customer service experience. You must also be a good team player and problem solver.

Qualifications:

-Tickets are handled using ZenDesk and SLAs need to be adhered to.

-Need experience with Learning Management Systems (LMS) like Moodle.

-You need 2years commercial helpdesk experience.

Keywords:

Chicago IL Jobs, Help Desk Representative, Helpdesk, ZenDesk, SLAs, LMS, Learning Management Systems, Moodle, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting