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Help Desk Support Technician

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POST DATE 8/20/2016
END DATE 12/12/2016

AppleOne Rochester, NY

Rochester, NY
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Required Licenses/Certifications
Min Salary
Max Salary
Salary Unit
per hour


Immediate need for help desk support specialist for a world leading provider of software services. Recommends or performs complex actions to correct problems using remote diagnostic, remediation technology and tools or at user locations to install, modify or make repairs to computer hardware and/or software. Will support major computer system and laptop deployment projects. Support specialist controls coordination with affected end user departments while supervising other technical support staff and/or student workers. Will also test and evaluate proposed hardware and software to determine efficiency, reliability, and compatibility with existing computer system, peripherals and the network. May also provide assistance with entry level network tasks such as network server backup rotation, network account maintenance, and activation of data jacks. Apply for this great position as a help desk support specialist today! We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Job Experience:

1-2 years hardware/software troubleshooting experience in a Windows/Mac environment, Proficiency with Apple/Mac OS computing environment required.