Home Improvement Consultant 8/20/2016

PrincePerelson Salt Lake City, UT

Company
PrincePerelson
Job Classification
Full Time
Company Ref #
28889438
AJE Ref #
575946370
Location
Salt Lake City, UT
Job Type
Regular

JOB DESCRIPTION

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A well-respected and successful window and door replacement company is looking for a pro-active, self-disciplined, and motivated Home Improvement Consultant. This position is responsible for meeting with home owners to sell residential window and door replacement which involves in-home selling process; product demonstrations, project evaluation and measuring, project estimating, closing the sale, following the job through the system, and collecting the payment after the install is completed. The keys to success in this position include being able to effectively handle and resolve customer objections, and being able to close sales in the home. This is truly a unique position for someone looking to control their own flexible schedule, increase their compensation through commissions, and become affiliated with a highly renowned and respected company.

Principal Duties and Responsibilities:

* Responsible for all field activity relating to customer relations, product sales, collections and customer satisfaction for the replacement segment
* Pursues leads, gives product demonstrations both in the home and at the Showroom, discusses product options with the customer and takes on-site measurements
* Responsible for creating self generated leads to supplement customer base

* Ensures quotes and orders are accurate and follows company sales processes
Completes all required paperwork to ensure all necessary information is present, allowing the Project Coordinator and Installer to efficiently complete the project* Complies with company policies on pricing, product offering, installation, credit and collections
* Follows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner
* Must be computer literate and able to use electronic software (PQM, MSOffice, ACE, etc.) to track, quote, sell and order products
* Follows up with all customers to ensure that the project meets or exceeds the customers' expectations
* Coordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issues
* Participates in various departmental and interdepartmental meetings or training as required

Qualifications:

* BS/BA, AA or Technical degree (or equivalent experience) preferred
* 2-4years of successful in-home selling experience is preferred
* Customer service or general business experience would also apply to this role
* Prior knowledge of general construction applications and terminology and/or windows and doors applications or components is desirable
* Proficiency with Microsoft Word, Excel, Outlook and PowerPoint software applications
* Will be expected to develop proficiency in proprietary software (i.e. OMS, etc.)
* Ability to compile and decipher information in spreadsheet format
* Excellent verbal and written English language skills are required as well as good public relations and customer service skills
* Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers
* Must display excellent phone and email etiquette