END DATE October 08, 2016

Host/Hostess Bar Boulud

Mandarin Oriental, Boston - Boston, MA

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  • Company
    Mandarin Oriental, Boston Mandarin Oriental, Boston
  • Location
    Boston, MA
  • Job Type
  • Job Classification
    Full Time
  • Experience
    Entry Level (0 - 2 years)
  • Company Ref #
  • AJE Ref #

Job Description

Overview and job mission The Host takes reservations, greets each guest and escorts them to their table. The candidate should be able to anticipate guests' needs and address them accordingly in order to provide guests with a delightful experience. The Host will report directly to the restaurant management Job requirement Minimum of 2 year experience in a similar role, able to perform duties and responsibilities of: Being the Best Show a strong belief in team work and positive attitude Show integrity and respect Provide excellent service at all time to all our guests Anticipate guest needs, as to where guests will never have to ask for anything Attend all food and beverage training classes when requested Require to attend all daily pre shift on scheduled days Willing to work holidays, weekends, PM, AM shifts and overtime Professional appearance and demeanor at all time Have excellent communication and organization skills Reading, writing and oral proficiency in the English language Delighting our Guests Serving and assisting the guest courteously and efficiently Clear tables to standard Courteously greet and escort guests to tables Assist in napkin presentation Guide guest through food menu and recommendations Take accurate and complete reservations Maintain reservation book Assist colleagues in food service Playing by the Rules Complete daily cleaning schedule in accordance the Mandarin Oriental, Boston Safe and Sound HACCP plan. Record HACCP documentation and pass it on the manager when completed Follow HACCP training provided by the restaurant manager Understand and follow the Mandarin Oriental, Boston safe and sound habits and routines. Responsible for the working area to be cleaned and sanitized and the floor without debris Working Together as Colleagues Accomplish side work duties assigned to your job description Able to assess inventory in order to place proper order for next day delivery Responsible for the all the linen pick up, storage, supply and drop off for laundry pick up Responsible to set the dining room for the next service Responsible to polish specific glasses for daily use and station back up Responsible to polish all flatware for daily use and station back up Responsible to polish all share plates for daily use and station back up Responsible to maintain service stations stocked before and after service Responsible to coffee station cleanliness and proper stocking levels (ref. 48358)