Hotel Operations Intern

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POST DATE 9/18/2016
END DATE 10/15/2016

The Plaza Hotel New York City New York, NY

New York, NY
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Hotel Operations Intern Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. Your leadership skills and the values you model will inspire your team & not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont. Hotel Overview: Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar and stylish Rose Club, as well as the legendary Palm Court, New York City's premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Summary of Responsibilities: * Consistently offer professional, friendly and engaging service * Join Leaders on daily inspection of guest rooms for arrivals * Address guest concerns and react quickly, logging and notifying proper departments as required * Attend regularly scheduled departmental meetings * Follow departmental policies and procedures * Follow all safety and sanitation policies * Shadow Operational Leaders in the Front of the House and the Heart of the House as required * Complete assigned project(s) over the course of the internship * Other duties as assigned