Hotel Operations Manager

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POST DATE 9/9/2016
END DATE 10/9/2016

Tachi Palace Hotel and Casino Lemoore, CA

Company
Tachi Palace Hotel and Casino
Job Classification
Full Time
Company Ref #
hc.268153
AJE Ref #
576128148
Location
Lemoore, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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SUMMARY: Provide exemplary customer service to the Guests of the Tachi Palace Hotel & Casino by overseeing the day-to-day management of the hotel and its staff. Administers and directs all Management, Housekeeping, Front Desk, Front Services, Wardrobe, Revenue Management, Concierge, Retail Sales and Spa. Provide overall direction, coordination and ongoing evaluation of operation Ensure all associates have been and are continually trained in total guest satisfaction. Ensure guest satisfaction remains top priority to all associates Ensure all associates are properly trained in their primary job functions. Instill safety and security at all times Hold weekly and/or monthly meetings to remove barriers and increase productivity and overall associate satisfaction Promote and market the business Manage budgets and financial plans