Hotel Reservations (Sales)

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POST DATE 9/9/2016
END DATE 10/9/2016

Atlantis Casino Resort Spa Reno, NV

Reno, NV
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Atlantis Casino Resort Spa a wholly owned subsidiary of Monarch Casino & Resort, Inc. (NASDAQ: MCRI), a publicly traded corporation recognized by Forbes and on their "Most Trustworthy Companies" list. Atlantis is rated as Americas Best and Mid-Size Employers by Forbes. Our beautiful property is based in Reno, NV (Northern Nevada) and is located 30 minutes away from georgeous Lake Tahoe. The Hotel Guest Service Representative (Front Desk Representative) is responsible for all activity involving Hotel guest check-in/check-out, which involves retrieving reservations in the computer, verifying special requests and accommodations, programming room keys, completing and filing registration cards, calculating room charges, making approved changes to guests' accounts, and collecting payment for all charges incurred. A GSR must also be able to handle large amounts of currency accurately and efficiently. They must provide further guest service by accurately taking and relaying guests' requests to other departments such as Housekeeping, Engineering, Bell/Valet, Security, Concierge, VIP Services, etc. Other departmental duties include handling guests' mail, recording guests' comments, restocking supplies, and other duties as assigned. All with a smile on their face!