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Housekeeping Manager

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POST DATE 9/15/2016
END DATE 10/18/2016

Aimbridge Hospitality Baltimore, MD

Company
Aimbridge Hospitality
Job Classification
Full Time
Company Ref #
hc.269113
AJE Ref #
576185962
Location
Baltimore, MD
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Housekeeping Manager Aimbridge Hospitality is one of the largest and most dynamic independent management companies in North America and the Caribbean. With an award winning portfolio of over 450 hotels and resorts with more than 63,000 guestrooms, our company operates across a full spectrum of property types in addition to independent luxury, boutique, and lifestyle hotels. As the Housekeeping Manager, you will fill a key leadership role with an industry-recognized leader in hospitality management services. As the appearance and cleanliness of the hotel is paramount to all guests, you will ensure that the housekeeping and laundry divisions meet the highest standards of quality and efficiency. The director of this dynamic team ensures that hotel guest rooms, public spaces, and other areas of the hotels are immaculately clean, organized, and sanitary. The ideal Housekeeping Manager candidate will: The Housekeeping Manager will be experienced in leading a housekeeping team in a multi-unit facility requiring daily cleaning of 50 or more guest/patient rooms. Develops and implements systems for inspecting and managing the quality of housekeeping and laundry services provided and to ensure timeliness and efficiency of services. Oversees inspections of housekeeping/laundry activities to ensure procedures are followed according to standard and to ensure the achievement of departmental productivity objectives. Recruits, hires, trains and provides career development for housekeeping staff; conducts performance evaluations and provides feedback for employees. Conducts training classes regarding safety, security, department procedures and service guidelines. Schedules staffs work schedules and duties according to productivity standards and forecasted occupancy; monitors staffs adherence to schedules and duties. Responds quickly to guest requests/complaints in a friendly manner. Relays appropriate requests or complaints to appropriate subordinate or manager. Follows up to ensure guest satisfaction. Note: Other duties as assigned by supervisor or management Where Achievement & Responsibility Are Rewarded At Aimbridge Hospitality, we value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Aimbridge Hospitality values ideas to ensure high-energy innovation and high productivity and reward those willing to step forward and help us build and maintain passionate team members to deliver outstanding guest service and better financial results.