Housekeeping Supervisor - Cottages

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POST DATE 9/8/2016
END DATE 10/8/2016

Stonewall Resort Roanoke, WV

Company
Stonewall Resort
Job Classification
Full Time
Company Ref #
hc.640C845F0228DDA5
AJE Ref #
576118638
Location
Roanoke, WV
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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Assist the Housekeeping Manager in maintaining cleanliness and attractive appearance in guest accommodations and public areas in accordance with Stonewall Resort standards. This position will be focused on the cleanliness and maintenance of the cottages. ESSENTIAL FUNCTIONS OF THE POSITION Perform all duties in a professional manner and in accordance with company policies. Flexibility to work a varied schedule due to business levels and industry demand. Follow all safety procedures to ensure a safe working environment Maintain uniform and grooming standards as outlined in employee handbook and departmental training Maintain cleanliness of all cottages. Basic knowledge of property layout. Daily inspections of cottages to ensure that cleanliness standards have been met. Help supervise activities of the cottage/room attendants. Have full knowledge of room, lobby, and house attendant job descriptions. Basic working knowledge of Maestro. Must be able to input room/cottage status, print departure rooms/cottages and clear discrepant rooms/cottages. Be able to open Housekeeping in the AM and schedule cottage/room Attendants for daily cleaning. Be able to close Housekeeping in the PM and do final daily reports. Daily inspect linen closets, guest room hallways, and stairwells. Assist in the training of new hires and the re-training of the other staff. Replenish supplies as needed in cottages. Respond to guest special needs or requests. Conduct daily meeting in the absence of the Housekeeping Manager. Alternating duties between supervisor and cottage/room attendant is mandatory. Responsible for keeping the housekeeping van clean and neat. Must report any issues with the housekeeping van immediately. Provide assistance in other job classification as determined necessary by immediate superior. EDUCATION, EXPERIENCE AND SKILLS REQUIRED Must have a decent understanding of the English language; effectively communicate with co-workers, guests, conferees. Ability to lift up to 75 pounds. Ability to work varied hours, including holidays and weekends. Knowledge of cleaning. Be able to work independently.