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Housekeeping Supervisor

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POST DATE 9/8/2016
END DATE 10/8/2016

DoubleTree Suites by Hilton Hotel Doheny Beach Dana Point Dana Point, CA

Dana Point, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards, assist Room Attendants as needed, provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence. Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained. In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office. Oversee the organized closing of the floors at the end of the day, ensuring the Room Attendants carts are clean and restocked with linen only. Ensure records of daily assignments are completed, signed off on and turned into the Housekeeping Office on time. Maintain key control system. Supervise all staff in Laundry and Housekeeping, holding them accountable and responsible for their work performance. Submit proper documentation regarding poor work performance, misconduct, excessive absenteeism, lateness and improper attire. Handle items for "Lost and Found" according to the standards. Be familiar with all Aimbridge Hospitality policies and House Rules. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.