Houseperson/Driver - Homewood Suites N. Charleston

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POST DATE 9/12/2016
END DATE 10/12/2016

Homewood Suites by Hilton North Charleston, SC

Company
Homewood Suites by Hilton
Job Classification
Full Time
Company Ref #
hc.30CC9980136F2B63
AJE Ref #
576148389
Location
North Charleston, SC
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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A Houseperson/Driver with Homewood Suites is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests. Driving the company van and transferring luggage in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? Homewood Suites by Hilton exists to provide the touches, familiarity and comforts of home so that extended stay travelers can feel at home on the road. Guests enjoy the extra space and privacy of the suites, the casual atmosphere and the many homelike amenities and services. In fact, Homewood Suites by Hilton is consistently ranked above the competition by guests, thanks to an appealing combination of bundled services, award-winning quality and the benefits of Hilton HHonors. Homewood Suites by Hilton is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you appreciate the feeling of home and know what to do to make others feel at home, you may be just the person we are looking for to work as a Team Member with Homewood Suites by Hilton. What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms * Assist Room Attendants * Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays * Greet guests in a friendly manner * Report maintenance deficiencies and items in need of repair, as needed * Stock and maintain supply rooms, as needed * Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed * Deliver guest requests and assist in cleaning guest rooms, as needed * Greet and escort arriving and departing guests to and from their accommodations * Retrieve and transport guest luggage * Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments * Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed * Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed * Assist in the maintenance, appearance and functionality of equipment Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.