Housing Service Center Dispatcher
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POST DATE 8/23/2016
END DATE 10/19/2016
University of Arkansas
JOB DESCRIPTIONSUMMARY OF JOB DUTIES
The Housing Service Center Dispatcher monitors security software, DSX, and will be responsible for contacting proper personnel when problems are found. This position will act as central communications hub for University Housing; receive and act on communications from University Housing employees; and contact appropriate emergency personnel when required.
The Housing Service Center Dispatcher will answer all telephone calls and transfer the calls to appropriate personnel. This position will arrive to all scheduled shifts on time; notify supervisor ahead of time if unable to work a scheduled shift; and will be willing to work with the supervisor to accommodate scheduling needs. This position will perform other miscellaneous job related duties as required.
Please ensure that all relevant application materials include details addressing the minimum qualifications. Applicants not meeting the minimum qualifications will be disqualified from consideration.
* The formal education equivalent of a high school diploma
* Must be 18 years of age or older
DOES THIS JOB REQUIRE ANY LICENSE(S)/CERTIFICATION(S)*
IF YES, PLEASE SPECIFY
* Currently in Work Study Program
* Clerical or administrative skills
* Working knowledge and experience with Microsoft Office Word and Excel
* Basic knowledge and experience with Google Email (gmail)
* Experience with DSX
KNOWLEDGE, SKILLS AND ABILITIES (KSAS)
* Good customer service skills
* Clear communication skills in person, via telephone, and radio
* Ability to follow procedures set by the department
PHYSICAL ACTIVITIES ASSOCIATED WITH THIS POSITION
For questions regarding reasonable accommodations please contact the Office of Equal Opportunity and Compliance 479-575-4019.
PHYSICAL CONDITIONS (HISTORICAL DATA)
Job provides pleasant working conditions.
Two permanent shifts available; Extra Hours are occasionally available.
Is this position weather/ event essential*
If yes, the employee in this position will report to work at the scheduled time when the University is closed due to inclement conditions. Yes
Fayetteville Campus - Pomfret Hall
DOES THIS POSITION REQUIRE A MOTOR VEHICLE REPORTS CHECK*
DOES THIS POSITION REQUIRE A BACKGROUND CHECK*
IF YES, PLEASE SPECIFY
* Criminal background check
* Sex offender registry check
* Drug screening
DOES THIS POSITION REQUIRE A SUBSTANCE ABUSE TEST*
PRE-EMPLOYMENT SCREENING REQUIREMENTS
This position is subject to a pre-employment criminal background check, sex offender registry check, and drug screening. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.