IT Analyst Position
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POST DATE 9/15/2016
END DATE 10/30/2016
The IT Business Analyst serves as a liaison for IT and assigned business areas and provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk and implement technology solutions. Analyzes and documents business and user needs and ensures technical requirements and project plans are in alignment with business needs. Defines technology and business process scope and objectives as well as detailed business requirements and works with IT partners to translate into technical systems requirements. Is accountable for researching use and implications of technology solutions for assigned client areas and formulating recommendations for systems users to enable continuous improvement. The IT Business Analyst utilizes strong knowledge of assigned business area(s) operations and the IT systems/applications used. Prepares written project deliverables and requirements documents.
Documents business requirements that capture business needs and process scenarios. Researches, documents and clarifies process and workflow questions.
Works with IT partners to translate business requirements into technical specifications. Accountable for ensuring business requirements are reviewed, addressed and accurate in deliverables before release. Accountable for understanding and communicating accurate business requirements to IT partners and ensuring technical specifications accurately reflect business needs.
Manages and documents all changes to business requirements throughout a project or initiative.
Facilitates communication between the IT organization and assigned business area(s) including educating IT on the direction of the business.
Identifies opportunities for application enhancement for future upgrades.
Coordinates, produces and distributes business documents such as reports, system and process documentation.
Actively participates in project meetings. Leads requirements gathering sessions.
Facilitates evaluation of delivered technology solution to ensure it satisfies the business needs. Accountable for triaging issues, identifying root cause of systemic issues and ensuring a fix is identified and implemented.
Builds internal partnerships to improve communication, coordination, collaboration and effective working relationships. Ensures client needs and expectations are met.
Provides guidance to assigned client areas to facilitate understanding of use and implications of technology solutions, formulates recommendations for systems users to enable continuous improvement.
Writes or assists with writing test conditions, scripts, and/or scenarios. Participates in testing.
Identifies risks, evaluates controls and prepares findings and recommendations.
Participates in monitoring and evaluating the effectiveness of technology solutions, policies, practices and processes and establishing metrics for released applications.
Prepares and executes rollout or maintenance plans for supporting products (e.g. applications, reports, databases, tools) once they go live to the end-user.
May mentor and coach less experienced IT Business Analysts
Other duties as assigned
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
3 or more years of IT Business Analyst experience or equivalent work experience
Bachelor?s degree or equivalent work experience
Experience in applying research methodology to business solutions.