IT Helpdesk Desktop Administrator

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POST DATE 9/12/2016
END DATE 10/11/2016

ZipRecruiter Tempe Tempe, AZ

Tempe, AZ
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)


Job Description:

The Desktop Administrator role reports to the Director of IT Primarily responsible for:Management in a mixed operating system environment (Win/Mac/Linux)Employee OnboardingComputer/Network TroubleshootingCreate and maintain security standards and best practicesStaff trainingResolving helpdesk ticketsSupporting mobile device users Other duties include but not limited to:System imagingDocumentationVOIP softphone support and managementEmail and SaaS support and managementUpdates and patchesPrinter supportSpecial projects* Requirements2+ years technical supportExhibit working knowledge of Windows and MacUnderstanding of email protocol (MX records, ports, spam compliance standards, filtering)Understanding of DNS, DHCP, TCP/IP and office network servicesExcellent written and organizational skills (documentation, task management, etc) Preferred ExperienceMobile Device Management (MDM)Linux Administration *Special projects will occasionally require work during off hours and weekendsOffice grand openings and relocationsAV setup for eventsOther various IT related tasks

Company Description:

ZipRecruiter is one of the darlings of the Los Angeles tech ecosystem with investment partners who have also invested in Snapchat, Twitter, The Honest Company and HomeAway. We are the fastest growing HR company in Los Angeles, we work at lightning speed and are in search of talent that can jump onto our team and ensure continued success and growth.

Our new offices are located on Tempe Town Lake steps away from all the dining and entertainment the city has to offer. The ZipRecruiter team is one of the most amazing you will ever work with. Your colleagues will become your friends and consistent innovation will become your obsession.