IT Manager, Judicial Applications Management And Services Unit 8/19/2016

State of Minnesota Judicial Branch Saint Paul, MN

Company
State of Minnesota Judicial Branch
Job Classification
Full Time
Company Ref #
28889164
AJE Ref #
575935651
Location
Saint Paul, MN
Job Type
Regular

JOB DESCRIPTION

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DESCRIPTION:

The Minnesota Judicial Branch Information and Technology Division is seeking an IT Manager for the Judicial Applications Management and Services (JAMS) Unit. This position includes advanced managerial, technical and professional work.

The JAMS unit has several key areas of responsibility for the critical vendor products used by the branch to manage its caseload statewide (ie: MNCIS-Odyssey, eFile and eServe, SessionWorks-Clerk Edition, and Public Access). The areas of responsibility for these vendor products include: implementation of all releases and revisions; the development process from the point of approval of the enhancement through requirements and delivery for both vendor development and internal development; softwarequality assurance and testing; direct support and configuration; and management of application defects from initial report through resolution. The JAMS department is comprised of three units: Development (BA/QA function), Release Management and Application Specialists.

This position is also responsible for managing relationships with vendors of licensed or purchased court applications. This involves managing the expectations of both the vendor and the branch related to the work and services the vendor provides and the delivery of functionality and services from the vendor, ensuring that the results obtained meet the needs of the branch.

EXAMPLE OF DUTIES:

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Analyze, plan, coordinate, provide leadership, manage and implement goals and objectives for the Judicial Applications Management and Services (JAMS) department.
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Build and manage relationships with vendors of licensed or purchased court applications, the CIO, other departments within ITD, other SCAO divisions, court management, court staff and external agencies for the purpose of obtaining the desired results from the vendor for the work and services the branch requires from the vendor.
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Ensure the branch is kept current on the use of licensed vendor applications by ensuring available releases and revisions to the applications are planned for, tested and installed in a timely manner so that the branch can take advantage of the technology advances or defect fixes the vendor has made available.
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Develop and obtain approval for Additional Project Requests (APR's - mini contracts) that outline the development work that must be completed and delivered by the vendor.
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Develop and manage communications plan for vendor related products. Directly communicate or facilitate the communication through JAMS staff, of vendor related strategic directions, application upgrades, system downtimes related to vendor application issues, widespread defects, and other types of communications related to vendor products that impact the user community.Communication is both internal and external to the courts.
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Provides expert advice on application functionality; conducts application research and analysis; and is directly involved and/or is completely responsible for the planning and implementation of new functionality or technology related to vendor applications.
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Provide status updates to ITD and court management on the current defect remediation efforts and application enhancement work.

KNOWLEDGE, SKILLS AND ABILITIES:

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Strong knowledge of technology and systems.
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Strong interpersonal skills with emphasis on customer service, decision making, conflict management, and teamwork.
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Ability to communicate, both orally and in writing with the ability to translate technical terminology into terms understandable to non-technical employees.
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Considerable knowledge of computer protocols and network analysis and trouble shooting tools and techniques.
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Considerable knowledge of court business practices, court rules and policies, and state statutes.
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Knowledge of the functions and needs of the Judicial Branch.

QUALIFICATIONS:

_Any combination of training and work experience which indicates possession of the knowledge, abilities and skills will be considered_.

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Possession of a Bachelor's degree in computer sciences, or a related field and considerable experience in the field of information technology, including supervisory experience.
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Three years experience working with technologies and applications used by the courts.
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Three years experience working both independently and in a team-oriented collaborative environment.
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MNCIS experience highly desirable.* Successful candidate subject to a criminal background check.

SALARY RANGE: $80,262.72 - $124,340.40 annually ($38.44 - $59.55 hourly). Starting salary depending upon qualifications.

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year