IT Property Manager
The information Technology Property Operations Manager administers and maintains information technology system including PC and LAN equipment.
Provides IT operations functions to offices for the organization's standard hardware, software and voice/data network solutions.
Responsible for the purchase installation, and life-cycle maintenance of PC's servers and LANnetwork connectivity equipment.
As appropriate, provides escalated on-site support of hardware, software and network connectivity issues.
Act as the primary point of communication between I.T and operating, business and functional units.
Performs local administration and operations functions as appropriate in accordance with standards, policies and procedures.
The position reports to the Director of I.T. support services
It is responsible for supervising a team of Property Technicians across multiple properties.
The ITPOM many coordinate and direct the activities of contractors and staff Desktop Support Technician in cross-organizational and cross-functional teams.
Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
Bachelor's degree or 3 to 5 years related experience or equivalent combination for gaming, non-gaming and hospitality industry.
Must have a current Nevada Gaming Card
Professional Certifications as appropriate
Knowledge of current trends in the specific field
Demonstrated experience with standard software applications, including MS Office, Windows, AS400/iSeries, and Gaming applications not limited to Acres, IGT, EzPay, Newave, Cummins, etc. May require database management skills with ability to produce reports. Ability to use advanced computer functions including navigating the internet. Ability to manipulate, analyze, and interpret data.
Familiarity with support and troubleshooting of personal computers.
Must have strong dedication to customer service.
Training ability/experience a plus.
Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull, and grasp. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. Constant contact with a fellow Team Members and Guests.