IT Services AV Specialist

Sykes Enterprises, Incorporated is looking for an A/V Specialist with Tandberg
and Cisco experience to fill a position at a client site in St. Louis,
MO. This is a long term contract position.Position Purpose:Position is
responsible for support to users for various forms of audio/visual and
video conferencing systems at the Company's office and mine locations.
These systems include Cisco and Tandberg telepresence and video conferencing
systems, Crestron panels, televisions, satellite TV receivers, projection
systems (including smartboards) and document cameras, as well as telephones,
computer network connections and computers located in company conference
rooms and offices.Principal Accountabilities:-Support end user use of audio/visual
and video conferencing systems located at company locations in the St.
Louis area.-Provide timely responses and resolution to customer problems
and requests. Work closely with IT project teams and specialists to record,
monitor, and satisfy customer requirements.-Prepare and update user and
conference room documentation and procedures.-Ensure customer satisfaction
by adherence to IT policies, procedures and methodologies.No 3rd Party
Vendors. Please send resumes to gloria.rutulante@sykes.comSYKES is a global
leader in providing outsourcing solutions and services to Fortune 1000
companies around the world. At SYKES, we're proud of the successful careers
we've developed. We want to benefit your future with the opportunities
we have to offer!

Requirements

Position Requirements:-Must have Bachelors degree in a computer related
field or equivalent experience-Must have at least two to three years experience
and proven success providing support for audio/visual and video conferencing
systems in a corporate setting. Experience supporting executive users is
considered a plus.-Must demonstrate ability to coordinate and monitor vendor
activities related to installation and maintenance of audio/visual and
video conferencing systems.-Experience and certification in Cisco and Tandberg
video conferencing systems is not required, but is considered a plus.-Must
possess expertise in personal computing technology relating to Intel-based
PCs to include troubleshooting skills.-Must understand networking basics
including QoS, VPN, basic routing and switching. -Must exhibit leadership
qualities that require coordination with multiple teams and vendors in
order to resolve problems in a timely manner. -Must possess strong oral
and written communication skills. Must be able to communicate effectively
in English-Must be motivated, career minded, and be willing to work in
a team environment

Apply for this Job at:
http://www.net-temps.com/job/d3sp/NTPAVSPEC/it_services_av_specialist.html?r=aje

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