IT Software QA Specialist Sr.
IT Software QA Specialist Sr. (467810)
To develop, maintain, test and debug tests for software to meet defined requirements and to design, implement, test, debug, document and maintain test scripts.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
Analyzes user needs as required; assists in design of tests to verify that end user needs have been met.
Develops and modifies software test scripts and test plans to verify systems meet the specifications outlined in data processing requests; develops and maintains software test script and test plans to verify systems meet requirements of insurance carrier and regulatory groups.
Tests and verifies assigned projects; assists in testing projects for members of the programming staff.
Investigates call escalations from the support staff; makes necessary corrections to data and/or software tests.
Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
Maintains up-to-date knowledge of current quality assurance tools and othertechnology advances.
Delivers and maintains the highest quality of customer services to our clients.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Education & Licensing
Bachelor's degree from an accredited college or university preferred. Information Systems or Computer Science major preferred.
Five (5) of information technology/computer science experience or equivalent combination of education and experiencerequired, including two (2) years testing and/or business analytical experience. Experience in interpreting user requirements and development of business application tests strongly preferred.
Skills & Knowledge
Knowledge of software testing and test design
Good oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies.