IT Technical Support Representative 9/2/2016

Collabera Salt Lake City, UT

Company
Collabera
Job Classification
Full Time
Company Ref #
29514767
AJE Ref #
576077547
Location
Salt Lake City, UT
Job Type
Regular

JOB DESCRIPTION

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POSITION DETAILS:

INDUSTRY Banking and Financial

JOB TITLE Spanish/French/Portuguese/Chinese Technical Support

LOCATION Salt Lake City, UT - 84184

_BILINGUAL: SPANISH/FRENCH/PORTUGUESE/CHINESE AND ENGLISH_

JOB DESCRIPTION:

* Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications.
* Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities.
* Manage the end-to-end automation process of internal and external business partners globally.
* Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc.
* This position may require working nights and/or weekends per business needs.
* Minimum 2 years computer/networking technical support experiencerequired.