Position works with staff and clients troubleshooting computer issues. Develop and provide systems training, in laymen terms, to operating departments. Closely interface with Corporate IT staff. Candidates will have worked in IT for a minimum of 1-2 year(s) of experience. The position reports to the Controller.Responsibilities: Provide overall direction in hardware and software selection and maintenance. Provide interface with vendors including both analytical and technical support. Hold vendors accountable for agreed upon installations and support. Good understanding of Internet and how property can use it to generate revenues. Isolate and expedite repairs in a multi-vendor environment to minimize effect on customer service. Develop and provide systems training, in laymen terms, to operating departments. Closely interface with Corporate/Franchise IS staff. Experience with multiple networks. Research and recommend systems upgrades. Ability to analyze complex technical information, present it simply, and then sell recommendations. Requirements: Clear, concise written and verbal communication skills. Ability to clearly and concisely present technical subjects. Use a "hands-on" approach to management. Instill a calm, organized approach in all situations. Strong technical skills. Excellent knowledge of computers. Exceptional detail in follow-up. Ability to resolve problems. Understand security requirements. Educational Requirements: AA/AS Two year degree. High School degree or equivalent experience.