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IT Technician

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POST DATE 9/11/2016
END DATE 10/18/2016

Ducommun Incorporated Carson, CA

Company
Ducommun Incorporated
Job Classification
Full Time
Company Ref #
req161
AJE Ref #
576137812
Location
Carson, CA
Job Type
Regular

JOB DESCRIPTION

APPLY
IT Technician



Job Description



The IT Technician provides desktop, laptop and mobile device hardware and software technical support to end users at the site while also assisting the IT Site Supervisor with server maintenance and support tasks when directed. The IT Technician is expected to be able to support the users and IT infrastructure on their own during IT Site Supervisor absences.







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Troubleshoot and resolve assigned Help Desk tickets such as computer hardware or software problems, computer hardware setups, installations and moves, software installations, printing and scanning issues, hardware decommissioning and disposal and phone / fax issues.

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Perform preventive maintenance and repairs on all active systems excluding devices or systems directly supported by a vendor like copiers and other highly proprietary systems and devices or those devices still under manufacturer's warranty and onsite support is available.

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Resolve Local Area Network (LAN) issues.

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Support server room operations when directed including user account administration, data backups, server installation, maintenance, troubleshooting and repair.

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Respond to and resolve alerts issued by the applicable Monitoring System.

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Complete and document Sarbanes-Oxley checks when assigned.

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Ensure adherence to I.T. Policies and Procedures.

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Provide end user training as required.

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Use various hand tools and diagnostic tools as required.

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Support projects and the resolution of issues involving multiple company sites as directed.







Skills & Qualifications



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High School Diploma required.

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Minimum 2 years' experience in a Microsoft Windows Server and Network environment.

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A+/Network+ Certification Preferred

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US Citizenship or US Person required.