ITIL Process Engineer - NEEDED NOW!!
CDI - Chicago, IL
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Are you looking for an exciting new opportunity?
This may be your lucky day!
It is time for a change and CDI can help.
We have an immediate need for a direct hire ITIL Process Engineer
Positions name: ITIL Process Engineer
Location: Chicago, IL or Rochester, NY
Experience: 8-10 years in the similar background.
Salary: 85k - 90k/annum
1. Hands on experience in implementing Incident, Change, Service Request Management, Service Level Management
2. Hands on experience in working as Process owner for at least one of the ITIL Service Operations processes
3. Experience in consulting on Service Management tools like Remedy, Service-Now etc.
4. Understanding of Event Management process and monitoring tools like HP OVO / BEM etc.
5. Candidate should have been involved in customer facing ITSM projects.
6. Candidate should have good communication and documentation skills.
7. Candidate should be certified on ITIL/CoBIT/Six Sigma framework.
1. Implementation / Support experience on Asset / Configuration Management
2. Hands on experience on configuration management tools like uCMDB, Atrium etc
Why wait another day!
It is time to act!
Apply NOW and join the CDI Team today.
CDI is an Equal Opportunity Employer