Ideal Service Agent 8/19/2016

Omni Hotels & Resorts Pittsburgh, PA

Company
Omni Hotels & Resorts
Job Classification
Full Time
Company Ref #
2016-10430
AJE Ref #
575928112
Location
Pittsburgh, PA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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JOB DESCRIPTION:

This person would be the one stop shop for all our guests and customers telephone needs and to take ownership of ensuring that all of our guests requests are fully satisfied in a timely manner.

RESPONSIBILITIES:

* To properly take all guests' Room Service orders, communicate them to the servers and work to expedite their service.

* To properly perform all control and revenue related paperwork.



QUALIFICATIONS:

* Excellent communication skills required and some computer skills are preferred.

* Must be flexible and able to work all shifts; including AM, PM & overnight shift.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: