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Inside Sales Coordinator

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POST DATE 9/3/2016
END DATE 11/22/2016

Universal Forest Products Harrisonville, MO

Harrisonville, MO
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Knowledge Required

* Minimum of high school graduate

* Minimum two years of experience in customer services.

* Working knowledge and proficiency in the use of computer and business related software, including Microsoft applications (excel, word and Outlook)

* Working knowledge of various office equipment (computer terminal, scanner, etc)

Skills and abilities

* Proficiency in the use of the English language in reading, writing and speaking

* Proficiency in the use of business math

* Ability to successfully communicate with all organizational levels

* Ability to communicate clearly via phone and email with co-workers and management

* Ability to organize and prioritize work load and manage time

* Ability to work hours mandated by management

* Ability to pass a drug test


* Self-managing

* Highly motivated and enthusiastic

* Good interpersonal skills and good communicator

* Strong organization skills and detail oriented

* Be a team player and support the Company's goals

* Conducts in a professional manner

* Maintains frequent communication with customer base and gathers information to ensure their satisfaction.

* Solicits sales orders from existing customers via phone

* Develops new customers via \\"pull\\" through marketing (phone-Internet).

* Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels.

* Executes market penetration strategy utilizing web based sales leads.

* Communicates sample needs for customers/dealers/contractors with the plant.

* Corresponds regularly with customers, i.e. Brand Bulletins, Brochures, and any program updates.

* Helps drive new product sales by communicating unknown products to customers

* Works with account managers to comply with customer request and to solve customer problems.

* Maintains positive relationships with distributors

* Works with Product Managers to enhance sales programs

* Attends shows and product introductions when necessary.

* Attends various product trainings, as needed.

* Prepares various reports and correspondence as required.

* Performs other duties as required.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Additional Benefits

Employee Stock Purchase Plan