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Inside Sales Customer Service Representatives

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POST DATE 9/8/2016
END DATE 10/8/2016

American Homepatient, Inc Savannah, GA

Savannah, GA
AJE Ref #
Job Classification
Full Time
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We are seeking Inside Sales Customer Service Representatives. The position involves helping patients over the phone related to the durable medical equipment we supply. Applicants with call center customer service experience or medical industry background are preferred. A solid work history and strong work ethic are a must. Need to have professional phone etiquette and be able to type 25+ wpm.

* Greet and assist customers in retail sales

* Order intake

* Complete admission intake form and invoices for sales and rentals

* Qualify for reimbursement

* Quote prices

* Verify insurance and financial credit

* Maintain master files for customers, insurance companies, physicians, referrals, and diagnoses

We offer an excellent benefits package including:

* Medical/Vision/Dental

* 401-K Plan

* 10 Paid Holidays

* Paid Vacation


* High School Graduate (Diploma) or equivalent

* One year of customer service/relations experience (preferably in the medical field)

* Proven track record of successful sale closing ability

* Ability to act with a sense of urgency

* Ability to multi-task at high volumes

* Ability to work independently and be detail oriented and has excellent organizational skills

* Ability to communicate independently and verbally with personable and effective speaking skills - excellent communications skills

* Answer and direct incoming calls on average of 100 calls daily

* Successful completion of WorkKeys testing on file

American HomePatient is an equal opportunity, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. American HomePatient provides reasonable accommodations for qualified individuals with disabilities. Because American HomePatient believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V