JOB DESCRIPTION

The Business Tower Leads work closely with the Business Area Managers of Schneider Electric. They are responsible for application support and development activities happening in the Services and Solutions organizations.

As a part of your daily support activities, you will be responsible for handling/managing production support specifically related to the Sales & Services applications which utilizes PowerBuilder (V9.0 and 10.5) front end and accesses data from Sybase stored procedures written in Transact SQL as well as calling CICS transactions via the Sybase gateways and direct connect (DIR Connect) to retrieve/update DB2 tables on the host.

Other key responsibilities/projects will be:

Manage a team that is responsible for ongoing support and minor enhancements.

Ensure service levels are met.

Ensure application enhancements are completed on time within the estimated effort.

Obtain clarifications from the users on issues.

Coordinate with business analysts and business users for testing the fixes and enhancements.

Collect requirements from the users and translate them into specifications.

Coordinate with technical teams, including swarm calls on application critical issues.

Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Perform other duties as directed.
Primary Location: !*!

Qualifications

Minimum 5 years experience in the IT field

Degree in the IT field or Business

Experience in leading Development and Support teams

Skills Front Office

Development skills in PowerBuilder

Webmethods and MQ working knowledge

SQL skills including SQL Server (administration and development)

Oracle database skills including Oracle application server

Cobol on UNIX and Mainframe including Unix Scripts and Mainframe JCL

Batch scheduling using control M

Sybase database skills

Shell script skills

DB2 and IMS skills

VSAM Skills

Data transport utilizing XCOM

.NET and XML skills

C# and Visual Basic skills

CICS skills

Web Service skills

FTP skills

Understanding of application integration concepts

Strong analytical and problem solving skills.

Business knowledge of Front Office Quote to Delivery Processes

Fluent written and spoken English

Schedule: !*!

Qualifications

Minimum 5 years experience in the IT field

Degree in the IT field or Business

Experience in leading Development and Support teams

Skills Front Office

Development skills in PowerBuilder

Webmethods and MQ working knowledge

SQL skills including SQL Server (administration and development)

Oracle database skills including Oracle application server

Cobol on UNIX and Mainframe including Unix Scripts and Mainframe JCL

Batch scheduling using control M

Sybase database skills

Shell script skills

DB2 and IMS skills

VSAM Skills

Data transport utilizing XCOM

.NET and XML skills

C# and Visual Basic skills

CICS skills

Web Service skills

FTP skills

Understanding of application integration concepts

Strong analytical and problem solving skills.

Business knowledge of Front Office Quote to Delivery Processes

Fluent written and spoken English

Additional Benefits

Tuition Rembursement and Health Club Reimbursement